The company is an international health and beauty retail group operating a broad portfolio of retail formats and brands across Asia and Europe, including health and beauty, luxury perfumeries and cosmetics, food, electronics, and fine wine.
support engineer in ecommerce
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описание
задачи
- Develop new Hybris-based ecommerce websites;
- Support existing solutions and resolve technical issues;
- Migrate existing business units to the latest versions;
- Provide 2nd line technical support to end users and internal teams;
- Troubleshoot and resolve application-related problems;
- Ensure customer satisfaction through effective problem solving;
- Collaborate with cross-functional teams to address technical challenges;
- Monitor and maintain the stability of existing ecommerce platforms.
требования
- 3+ Years of experience in application support;
- Proficiency in English (B2 level);
- Knowledge of Java and Hybris;
- Skills in problem solving and troubleshooting;
- Understanding of ecommerce platforms and migration processes;
- Orientation on customer satisfaction and service quality.
условия
- Working hours: 10:00–19:00 Kyiv time.
навыки
Глобальная компания в сфере digital engineering, product development и технологического консалтинга.
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