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support engineer
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описание
задачи
- Provide second-line support for all offices and local IT for the Limassol team;
- Administer GitLab and Google Cloud IAM, and manage access requests;
- Automate recurring tasks and improve IT processes;
- Ensure the compliance and operation of macOS and Windows endpoints;
- Administer Jira and Confluence, maintaining integrations and automations.
требования
- 4+ Years of experience in IT support or system administration, including at least 2 years in a second-line role;
- Experience with Okta, Google Workspace, Jamf, Intune, GitLab, and networking;
- Strong knowledge of Jira and Confluence administration;
- Fluent English and excellent communication skills;
- Nice to have: Russian language skills, experience with Fortinet, scripting, and AI tooling in support workflows, ITIL Foundation certification.
условия
- Competitive salary, bonus, and stock options;
- Official employment in Cyprus with visa support for the employee and spouse;
- Office in Limassol with meals and snacks;
- Medical insurance (100% employee / 75% family);
- Access to Aris Limassol F.C. matches and events;
- Professional growth opportunities and family corporate events.
навыки
Если просят выйти из iCloud, прислать код из SMS, запустить или установить что-то, перевести деньги — не соглашайся: это мошенничество.