IT business analyst in digital transformation

K-LAGAN is an international technology services company specializing in IT, transport and supply chain, manufacturing, and R&D. Our purpose is to humanize technology and lead sustainability, creating impact through innovation and people. We are looking for a Transformation Business Analyst to join a key team working on strategic transformation projects. If you are passionate about digital transformation, data, and artificial intelligence, and want to act as a strategic bridge between business and technology, this is your project!

• Identify business needs, analyze and optimize processes, and support the design and implementation of digital transformation, data analytics, and AI initiatives.
• Ensure that technology solutions align with corporate strategic objectives and deliver measurable value.
• Collaborate with stakeholders to understand their needs, document detailed requirements, and analyze existing processes, systems, and workflows to identify inefficiencies.
• Work with cross-functional teams to design process improvements, system optimizations, and new technology solutions.
• Coordinate relationships between business units, IT teams, and external providers, managing expectations throughout the project lifecycle.
• Drive change management activities to ensure the smooth adoption of new processes, systems, and tools.
• Oversee project planning, scheduling, and tracking, and coordinate user acceptance testing (UAT) and validations.
• Define KPIs, monitor project results, and prepare reports and executive presentations for management and stakeholders.

• University degree in Business Administration, Management, Information Systems, or a related field.
• 5 years of experience as an IT Business Analyst or in similar roles, with proven familiarity with process modeling, requirements management tools, and project management methodologies.
• Experience working with artificial intelligence (AI) technologies and emerging digital solutions.
• Fluency in English (the usual working language) and Spanish.
• Будет плюсом: Previous experience in digital transformation projects in the insurance or financial sector; Knowledge of agile methodologies (Scrum, SAFe) or waterfall project management; Experience defining business KPIs associated with data or AI models

• Strategic international project with a significant business impact.
• Permanent contract and hybrid working arrangement.
• Flexible working hours and a day off on your birthday.
• 3 C's recognition program (Commitment, Communication, and Customer Orientation).
• Career plan, ongoing training, and health insurance.
• Flexible benefits plan (childcare, transport, and language courses).
• Events and team-building activities: after-work events, barbecues, and Christmas and summer dinners.