Sales support specialist in crypto

Tangem, established in 2017 and based in Zug, Switzerland, is a high-tech blockchain company. We operate globally with offices in North America, Eastern Europe, and APAC. Our company's core mission is to make cryptocurrency accessible to everyone through a unique combination of simple hardware wallet devices and a robust mobile app. Tangem is a pioneer in developing and promoting hardware cold wallets for crypto assets, providing a secure and user-friendly experience.

• Provide assistance for customer orders, account statuses and relevant problems
• Provide data and guides to help the sales and logistic team
• Develop and monitor delivery process
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales and logistic process improvements

• You love to make your clients happy
• English B2+
• Proven work experience as a Sales support or Customer success specialist
• Hands on experience with ERP and CRM systems
• In-depth understanding of sales principles and customer service practices
• Будет плюсом: Russian language as an advantage

• Stability, growth, participation in shaping the future unicorn
• Remote work from any location, schedule based on GMT+3
• Competitive salary in USD/USDT