Sales Operations Analyst - UAE National

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

We are looking for a detail oriented and structured Sales Operations Analyst to own Sales Lead Data Quality, ensuring the accuracy, cleanliness, and completeness of our lead pipeline before it is handed over to the Sales team.

This role is critical to improving lead quality, increasing sales productivity, and minimizing time spent on invalid or duplicate records. You will serve as the first layer of validation, ensuring the team focuses only on high quality, verified opportunities that are ready for outreach.

• Validate and clean large lead datasets sourced from external and internal sources
• Identify and remove duplicate, invalid, or outdated records to ensure high quality lead pool and ensure relevant CRM updates are made in a timely manner
• Conduct periodic checks of CRM hygiene and lead on ensuring data hygiene is maintained
• Support the commercial team on ad‑hoc requests, with a focus on improving productivity, data enrichment and help enhance the customer experience
• Provide basic reporting on lead pool quality and validation status

• UAE National (Emirati)
• Based in Dubai
• Strong attention to detail and high level of accuracy
• Structured, organized, and process driven
• Analytical mindset with the ability to spot inconsistencies in data
• Comfortable working with Google Sheets or Excel including formulas and data manipulation
• Able to manage repetitive tasks while maintaining quality
• Fluent in English

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.