sales manager in e-commerce

ASBC Georgia | iSpace | Apple Premium Partner represents an official Apple Premium Partner and operates a leading online sales platform.

• Drive the sales performance, growth, and overall strategy of the e-commerce platform to meet and exceed profitability goals;
• Serve as the primary digital point of contact for customers by managing incoming chats across various social media platforms and answering hotline calls;
• Ensure outstanding customer satisfaction by providing timely resolutions to inquiries and building strong customer relationships;
• Manage and optimize online promotional campaigns;
• Analyze customer shopping trends and behaviors to support assortment selection and identify market gaps;
• Grow customer acquisition and enhance profitability through online sales channels;
• Work closely with the demand planning team to ensure smooth and efficient order fulfillment.

• Prior experience in a similar E-commerce or digital sales role;
• Solid understanding of e-commerce frameworks and infrastructure;
• Ability to manage multiple, competing priorities simultaneously in a fast-paced environment;
• High attention to detail, strong strategic thinking, and a customer-centric orientation;
• Advanced proficiency in MS Office, particularly Excel;
• Excellent written and oral communication, interpersonal, and problem-solving skills;
• Self-motivated, collaborative, adaptable, and a critical thinker;
• Georgian — Fluent;
• English — B2 Level.

• 5 Days a week with 2 days off, operating in 2 shifts: 10:00–19:00 and 13:00–22:00;
• Health insurance;
• Flexible and friendly work culture;
• Clear perspectives for professional and personal growth within an international company;
• Job Quality Bonus dependent on the successful completion of KPI tasks.