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sales manager
ориентир по рынку
вакансия
зп не указана
в среднем
364 490 ₽
мэтч
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описание
An international insurance company develops digital sales and customer service channels in the Uzbekistan market, focusing on scaling the commercial efficiency of digital channels, improving the customer journey, and establishing a unified approach to managing sales and service.
задачи
- Develop and scale online sales through the website and mobile application;
- Manage customer interaction processes across the contact center and digital channels;
- Analyze the sales funnel, customer behavior, conversion rates, and the effectiveness of commercial initiatives;
- Develop and implement sales scripts, communication standards, and service quality control;
- Manage KPI performance of the commercial team and improve process efficiency;
- Identify opportunities to increase sales and reduce operational costs;
- Collaborate with product, marketing, IT, and operations teams;
- Develop integrations with payment services and external partners;
- Foster a data-driven decision-making culture.
требования
- At least 3 years of experience managing B2C sales;
- Experience in developing online sales channels in digital companies;
- Strong understanding of the full customer journey, from acquisition to purchase and post-sale service;
- Experience managing a contact center, customer service, or commercial operations;
- Strong analytical skills and experience working with sales metrics and KPIs;
- Experience in building processes and cross-functional collaboration;
- Strong leadership and communication skills;
- English proficiency (B2 level);
- Nice to have: experience in insurance, FinTech, e-commerce, digital banking, or telecom, experience developing mobile apps and digital products, understanding of online insurance and financial services.
условия
- Competitive salary + KPI-based bonus;
- Official employment;
- Work in an international company developing digital insurance products;
- Opportunity to directly influence commercial strategy, online sales growth, and customer experience;
- A modern, tech-driven environment with a fast pace of execution.
навыки
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