менеджер по работе с клиентами

Ardshinbank OJSC is a banking organization operating in the finance, banking, and insurance industry.

• Maintain databases of potential and existing Private clients and partners;
• Maintain and regularly update Private client profiles;
• Service the existing Private client base, including collecting information required for monitoring under internal legal acts and conducting monitoring;
• Sell all banking services to Private clients according to the approved business plan;
• Present conclusions on planned transactions with Private clients when necessary, calculate effective profitability, and submit the results to the direct manager;
• Conduct post-loan monitoring in accordance with the Bank's internal legal acts;
• Analyze the asset and liability portfolios of Private clients and portfolio trends;
• Submit recommendations to activate transactions;
• Maintain and service the asset and liability portfolios of Private clients;
• Submit automation proposals related to the direction's operations;
• Submit proposals to optimize and automate business processes for servicing Private clients;
• Ensure and update periodically required KYC and AML questionnaires, information, constituent documents, and other documents related to Private clients;
• Prepare reports and other documents related to the direction's activities;
• Initiate changes to services and tariffs for Private clients;
• Initiate and submit proposals for improving banking services and introducing new services to the direct manager;
• Perform other functions assigned by the Bank's internal legal acts, decisions, and orders, as well as other instructions related to the role.

• Higher education; an economics or technical degree is preferred;
• At least 2 years of experience in the finance and banking sector within the last 5 years;
• Good knowledge of MS Office;
• Excellent Russian and good English;
• Knowledge and application of sales methods;
• Nice to have: experience working with non-resident clients, knowledge of LSBank.

• 24 Paid vacation days, additional paid days off and time off;
• Individual training and development programs;
• Opportunities for training abroad and retraining focused on professional knowledge and skills development;
• Health insurance and critical illness insurance;
• Preferential terms for using Bank products;
• Discounts from partner organizations;
• Themed gifts for employees;
• Business travel opportunities;
• Team meetings, corporate events, intellectual and sports games;
• Monthly, quarterly, and annual bonuses in addition to the base salary;
• Annual salary review.