Менеджер по работе с клиентами

Andersen is a software development company that provides full-cycle services and helps enterprises and mid-sized firms transform their businesses by creating digital solutions with innovative technologies.

• Develop and implement client growth strategies;
• Expand existing client relationships and develop new domains and regions;
• Increase sales and improve project profitability;
• Identify opportunities to strengthen client relationships and scale the business through upselling and cross-selling;
• Control PnL;
• Establish and maintain long-term partnerships with clients and key client-side stakeholders;
• Collaborate with the team and key client stakeholders to identify business challenges, propose solutions, and implement and optimize client-related business processes;
• Manage operational activities for projects;
• Conduct pre-sales activities, develop and present solutions supporting project growth strategies, and monitor their outcomes;
• Participate in exhibitions and conferences;
• Hold in-person meetings, organize and deliver presentations, delegate tasks, and coordinate interdepartmental processes to execute the strategy;
• Negotiate contracts and manage accounts receivable.

• Willingness to learn and grow, high motivation, proactivity, and initiative;
• Stress resistance, strong communication skills, attention to detail, and ability to multitask;
• Technical knowledge with the ability to dive deep into technology aspects;
• Polish at Upper-Intermediate+ or above;
• English at Upper-Intermediate or above;
• Nice to have: knowledge of the IT industry and key processes.

• The role is based in Warsaw, Poland;
• The company provides access to educational platforms, seminars, and professional practices;
• Opportunities for specialist or managerial growth with corresponding rewards.