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описание
Level Up Travel & Tourism operates in the leisure, travel, and tourism sector, focusing on promoting Baku and Azerbaijan as travel destinations and driving inbound tourism sales.
задачи
Develop and manage relationships with international travel agencies, tour operators, and corporate clients to drive inbound tourism sales;
Respond to inquiries, prepare tailored offers and tour packages, negotiate rates and conditions, and oversee the booking process from initial contact through confirmation;
Monitor market trends, update internal systems with accurate client and booking data, and coordinate with operations and reservations teams to ensure smooth service delivery;
Prepare regular sales reports and forecasts;
Collaborate with management to implement sales strategies, participate in industry events and fam trips when required, and maintain high standards of customer service and professionalism.
требования
Demonstrated experience in sales or account management, ideally within travel, tourism, or hospitality, with a track record of meeting or exceeding targets;
Strong client relationship management skills, including the ability to build trust, negotiate effectively, and maintain long-term partnerships;
Excellent communication and interpersonal skills, with professional proficiency in English;
Solid organizational and time-management abilities, including handling multiple inquiries, prioritizing tasks, and maintaining accurate records;
Comfort with using CRM systems, booking platforms, and standard office software for daily sales activities and reporting;
Knowledge of inbound tourism products, local destinations, and travel industry practices, with an interest in promoting Baku and Azerbaijan as travel destinations;
Ability to work on-site in Baku, collaborate with cross-functional teams, and adapt to fast-paced, customer-focused environments;
Nice to have: knowledge of Azerbaijani, Russian, or other languages, relevant education such as a degree or diploma in Business, Tourism, Hospitality Management, Marketing, or a related field.
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