описание
Relocation support is mentioned in the posting.
Ready to elevate your career and join a fast-growing team in the digital world?
Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Google Local Services Ads — a game-changing tool for businesses everywhere!
задачи
- Manage verification processes, reviewing business credentials with accuracy and efficiency.
- Provide reliable support and handle escalations requiring language and contextual expertise.
- Monitor content compliance and respond to advertiser inquiries.
- Support performance tracking and contribute to retention strategies.
- Assist businesses during onboarding, ensuring readiness for launch.
- Offer informed guidance on regional verification procedures.
- Participate in varied operational tasks in a fast-paced setting.
требования
- C2 level of Dutch and C1 level of English.
- Solid experience in customer service and client-facing roles.
- Strong communication and organizational abilities with attention to detail.
- Comfortable working independently and meeting deadlines.
- Bachelor’s degree in Business or related fields preferred.
- 2 years experience in compliance, trust & safety, or verification, with understanding of local regulations.
- Awareness of home services sectors (e.g., plumbing, electrical).
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
условия
- Full-time (39 hours/week) hybrid position in Barcelona with a salary of salary 21.000€ gross/year + up to 1.000€ gross/year in bonus.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Relocation Support
- Private Health Insurance.
- Continuous skill development and certifications.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea
