11 окт

Dutch-Speaking Customer Support in Malaga - Start Your New Adventure in Spain

выше рынка на 26,5%
вакансия 189 431 ₽
в среднем 149 780 ₽
Загрузи резюме, чтобы видеть мэтчи с вакансиейЗагрузи резюме, чтобы видеть мэтч с вакой

подготовься к отклику

ai-инструменты

Чтобы адаптировать резюме под вакансию или составить сопроводительное письмо, загрузи резюме

описание

Applicants must already have the right to work in the country of employment. Relocation support is mentioned in the posting.

Looking for more than just your next job?

Imagine starting a new chapter in one of Spain's most vibrant coastal cities. Spend your free time at the beach, enjoy tapas with friends, explore Andalusia, or simply make the most of the Spanish sunshine.

At Next Job Abroad, we're looking for Dutch-speaking Customer Support Advisors to join our international client in Malaga, Spain. If you're ready to gain international work experience, meet people from around the world, and enjoy life on the Costa del Sol, this could be the opportunity you've been waiting for.

Please note: The available start dates are in November only.

задачи

  • Supporting customers by phone in Dutch
  • Assisting with mobile, broadband and TV-related enquiries
  • Troubleshooting problems and finding suitable solutions
  • Providing friendly, professional and customer-focused service
  • Identifying relevant upselling and cross-selling opportunities
  • Collaborating with colleagues in an international team

You'll receive paid training to help you learn the systems, products and processes needed to succeed in the role.

требования

  • Native-level Dutch (C2)
  • Good English skills (minimum B1)
  • Strong communication and customer service skills
  • A commercial mindset and confidence speaking with customers
  • Comfortable using computers and learning new systems
  • A positive attitude and solution-oriented approach
  • An EU passport or the legal right to work in Spain

Previous customer service experience can be helpful, but your communication skills, attitude and willingness to learn are important too.

условия

Malaga combines a relaxed Mediterranean lifestyle with the energy of a growing international city.

  • More than 300 days of sunshine a year
  • Beautiful beaches and a lively city centre
  • A welcoming international community
  • Great restaurants, cafés and nightlife
  • Excellent flight connections across Europe
  • Plenty of opportunities to explore southern Spain

Whether you enjoy beach days, weekend trips or evenings out with friends, Malaga offers plenty to experience outside of work.

As a Dutch-speaking Customer Support Advisor, you'll help customers with questions about mobile services, broadband, television and other home products.

You'll be the point of contact for customers who need assistance, helping them find solutions while creating a positive customer experience. The role also includes identifying opportunities to recommend relevant additional products or services.

What's Offered

  • Monthly gross salary of €2,094 for a 39-hour working week
  • Performance bonus of up to 15% of your monthly salary
  • Permanent Spanish employment contract
  • Two-month probation period
  • Spanish employment conditions under Spanish labour law and the Contact Center Collective Agreement
  • Paid training and onboarding
  • Flexible full-time contract options
  • Hybrid working opportunities after onboarding, depending on performance
  • Career development and internal growth opportunities
  • Support from HR with practical matters when moving to Spain
  • An international working environment with colleagues from across Europe

Relocation Support

Moving abroad is a big step, so our client offers eligible candidates a choice between two relocation options. Both options include reimbursement for travel to Spain.

Option 1 - Relocation Allowance

Receive a €750 compensation allowance, paid together with your second monthly salary, plus reimbursement for your travel to Spain.

Если просят выйти из iCloud, прислать код из SMS, запустить или установить что-то, перевести деньги — не соглашайся: это мошенничество.

Если просят выйти из iCloud, прислать код из SMS, запустить или установить что-то, перевести деньги — не соглашайся: это мошенничество.