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Account Manager in game development
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описание
задачи
- Build and maintain strong relationships with clients and understand their goals and objectives
- Communicate proactively with client teams, providing project status updates, identifying opportunities, and managing expectations and needs
- Provide excellent customer service to internal and external clients
- Support accounts by handling service issues, invoicing questions, and research for individual client requests
- Ensure timely and successful delivery of company services in line with customer needs and objectives
- Forecast and track key account metrics and P&L; conduct financial analysis and reporting
- Drive account performance and sales success
- Create, negotiate, and close agreements
- Develop presentations to acquire new partnerships
- Manage partner relationships to increase revenue and improve partnerships
- Manage account portfolio assets and information
- Train key people as needed and introduce them to business requirements and client expectations
- Identify and develop new business opportunities with existing clients
- Contribute to business development, marketing, and sales efforts
- Manage customer travel, including visa processes
требования
- More than 5 years of account or partnership management experience at a game development company
- Four-year degree
- Proven success in sales, business development, and winning new business in High-tech or GameDev
- Ability to identify, clarify, and prioritize key issues
- Ability to work professionally and tactfully with people at all organizational levels, internally and externally
- Strong organizational skills, attention to detail, and flexibility in a team-oriented environment
- Highly proficient with Microsoft Office
условия
- Medical care package
- Flexible working hours
- Employee Assistance Program offering confidential legal, financial, and personal counseling
- Additional benefits include Care Bonus for health, education, and safety needs, MyCafeteria, corporate parties, and team-building events
- Learning and development opportunities, including mentoring, lectures, and participation in industry conferences and events
навыки
Студия разработки игр с центрами в США, Польше, Мальте, Армении и Сербии.
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