Uber Eats is a food delivery platform that connects restaurant partners with customers.
account manager for restaurant partners
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описание
задачи
- Support the Account Management team across a portfolio of accounts and track performance against commercial KPIs, including GMV, order volume, conversion rate, basket size, and customer retention
- Conduct churn-prevention interviews with restaurant partners, gather qualitative feedback on the platform experience, identify growth opportunities, and recommend commercial solutions
- Support the sale and adoption of Ads & Offers products by explaining their value to partners
- Manage outbound partner conversations with clear commercial objectives
- Translate data into narratives that drive partner action
- Diagnose partner performance against benchmarks and identify reasons for underperformance
- Develop and test hypotheses about revenue drivers and work with the team to act on them
- Execute performance marketing campaigns, promotions, visibility boosts, and pricing experiments; track ROI
- Identify where marketing investment can generate the highest incremental return for each partner
- Analyze post-campaign data, draw conclusions, and feed learnings into future strategy
требования
- Currently enrolled in a Bachelor’s or Master’s degree program in Business Administration, Economics, Marketing, Operations, Data Analytics, or a related field, with graduation by early 2027
- Proficient in Excel or Google Sheets, including data extraction and analysis
- Native German and fluent English
- Strong communication and stakeholder management skills
- Open to exploring full-time opportunities with Uber after the internship if a role becomes available
- Curious about data, comfortable having ideas challenged, and genuinely interested in commercial relationships
- Takes ownership early, asks sharp questions, and focuses on impact
- Будет плюсом: SQL exposure
условия
- Full-time, 6-month internship starting 1 February 2027
- Eligible for bonuses, equity, other compensation, and benefits
- Employees must spend at least 50% of their time in the office unless approved for fully remote work; some roles require full-time office presence
навыки
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