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account manager corporate services
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описание
задачи
- Purchase, renew, and manage domains;
- Communicate with registrars and international providers;
- Monitor deadlines, tasks, and SLA compliance;
- Handle tickets and resolve operational issues;
- Work with Google Sheets / Excel and internal systems;
- Maintain statuses, prepare reports, and handle escalations;
- Collaborate with Legal, Finance, IT, and other teams;
- Improve and automate operational processes.
требования
- 1+ Year of experience in Account Management / Operations / Support / Back Office / Administration;
- Experience with CRM, ticketing, or project management systems;
- Strong Google Sheets / Excel skills;
- English B2 and strong written Russian;
- High attention to detail, a systematic approach, and a strong sense of ownership;
- Ability to independently investigate tasks and find effective solutions;
- Experience using ChatGPT / Claude and other AI tools is important;
- Nice to have: experience with domains / DNS / registrars, Google Workspace Admin, Jira, YouTrack, Confluence, a technical background, or process automation.
условия
- Office role in Limassol, Cyprus.
навыки
Если просят выйти из iCloud, прислать код из SMS, запустить или установить что-то, перевести деньги — не соглашайся: это мошенничество.