Account executive in creative production

Wellcom Worldwide is looking to recruit an enthusiastic Account Executive. This position is based within a Wellcom Studio onsite at a major client’s Central London office. You will report to the Account Director and be responsible for managing the production requirements across multiple departments for the client.

• Build and maintain excellent client relationships throughout project delivery, ensuring clear communication and effective expectation management.
• Build strong relationships and trust with client teams, offering expert guidance and support on creative content production.
• Anticipate the impact of decisions and actions on the client, responding quickly to their needs, resolving issues efficiently and avoiding overcommitment.
• Identify potential project risks, create contingency plans, and escalate issues with commercial impact when appropriate.
• Identify areas of inefficiency or duplication, and proactively work with the wider Account Management and studio teams to resolve them.
• Identify opportunities to strengthen and develop existing client relationships, with support from the wider Account Management team.
• Take overall responsibility for delivering assigned projects, with support from the Account Director where required.
• Support senior team members on larger, more complex projects.
• Ensure adherence to agreed SLAs, KPIs, processes, project plans, WIP reporting and QC processes.
• Provide administrative support, including preparing internal and client reports, scheduling meetings, developing project timelines and tracking deadlines, and tracking KPIs.
• Collaborate with other regional Account Management teams to share knowledge, resources and best practices.

• At least 2 years’ experience in a production or creative agency.
• Excellent communication skills in English, both verbal and written.
• Organised and efficient, with an entrepreneurial attitude.
• Impeccable attention to detail in your work, processes, presentations and written communication.
• Sociable, likeable and willing to be part of a great team.
• Comfortable working in a fast-paced environment.
• Ability to manage multiple projects and the associated communications.
• A natural problem solver and innovator who can find solutions to client requirements or requests.
• Будет плюсом: Experience using project management and asset management systems is a plus; An interest in art is a bonus

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