Global talent acquisition manager

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

• Proactively identify, engage and attract high-calibre passive talent across multiple markets.
• Build and maintain live talent maps and candidate pipelines across key functions.
• Develop deep insight into local talent markets, including competitor landscapes and candidate motivators.
• Lead direct sourcing for Growth and commercial hiring needs globally.
• Partner with external search providers on approved senior appointments, ensuring quality, consistency and strong candidate engagement throughout the process.
• Own recruitment processes from briefing to offer acceptance.
• Manage candidate pipelines through TeamTailor, ensuring momentum, communication and a positive experience at every stage.
• Build strong relationships with candidates and act as a trusted ambassador for TLC.
• Negotiate offers confidently, including roles with commission and variable compensation structures.
• Provide regular updates and market insights to hiring managers, Managing Directors and senior stakeholders.
• Design and deliver targeted recruitment campaigns for high-volume roles.
• Collaborate with local teams and Marketing to maximise reach and candidate engagement.
• Track and analyse hiring metrics including time-to-fill, cost-per-hire and quality-of-hire.
• Use data to optimise campaigns and improve hiring outcomes.
• Drive improvements across talent acquisition frameworks, interview processes, assessment methods and hiring tools.
• Create practical resources and playbooks that enable managers to hire effectively.
• Leverage TeamTailor data and automation to improve efficiency and decision-making.
• Champion quality-of-hire as a key measure of recruitment success.
• Help bring TLC's Employee Value Proposition to life throughout the candidate journey.
• Provide candidate and market insight to strengthen our employer brand positioning.
• Partner with Marketing on careers content and talent attraction campaigns.
• Ensure our external reputation reflects the reality of life at TLC Worldwide.

• Proven track record of direct sourcing and headhunting across multiple countries and talent markets.
• Experience recruiting commercial, sales or revenue-generating roles, alongside experience hiring within areas such as strategy, creative, account management or operations.
• Strong relationship-building and stakeholder management skills.
• Exceptional communication skills and the confidence to engage candidates at all levels, from emerging talent to senior leaders.
• Passion for delivering an outstanding candidate experience.
• Demonstrable experience improving recruitment processes and hiring quality.
• Experience managing offer negotiations, including commission-based compensation structures.
• Experience running recruitment campaigns for high-volume hiring.
• A proactive, solutions-focused mindset with the ability to work independently and at pace.
• Strong commercial awareness and a results-driven approach.
• Будет плюсом: Experience with TeamTailor or a comparable modern Applicant Tracking System (ATS); Experience partnering with retained or preferred-supplier executive search firms; Experience working across international markets

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme