Specialist, Marketing & BD Operations

Our Business Development & Marketing team plays a critical role in enhancing the Firm’s reputation, expanding its client base and driving revenue growth. This team develops and implements strategic marketing plans to promote the Firm’s legal services, leveraging digital and traditional marketing channels to reach target audiences. They conduct market research to identify industry trends and client needs, positioning the Firm competitively within the legal marketplace. The team also manages client relationships, orchestrates business development initiatives, and seeks opportunities for partnerships and networking. Through compelling content creation, event planning and public relations efforts, they ensure that the Firm maintains a strong market presence and continues to attract and retain clients.

The Specialist, Marketing & BD Operations plays a key role within the M&BD Operations team, enabling the wider Marketing & Business Development function to operate efficiently, consistently and at scale while delivering against its goals and strategic priorities. The Specialist provides high quality operational, analytical support across our core M&BD domains helping to ensure that work is delivered smoothly, accurately, on time and in line with firm standards. In addition to day to day operational delivery, the Specialist will be required to apply specialist knowledge of M&BD methodologies, tools and best practices to improve quality, consistency and efficiency across M&BD operations. The Specialist will also take the lead overseeing the London team of coordinators, responsible for the quality of their output, the workflow, training and L&D and developing stakeholder relationships. The Specialist will help to drive and deliver initiatives and will take ownership of defined M&BD Operations projects. They contribute to cross functional initiatives, supporting the delivery of process improvements, system enhancements and new ways of working. Through mentoring and coaching, the Specialist also supports the development of coordinators and junior colleagues to help raise the overall capability and quality within the team.

Business Operations Support and Advisory

Operational Projects and Continuous Improvement

Strategic Planning, Client Cultivation and CRM

Proposals, Pitches and Credentials

Rankings, Awards and Brand Positioning

Reporting, Governance and Compliance

Location

We offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:

This role reports to

Senior Manager, Marketing & BD Operations

Equal Opportunities

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.