media optimization director in programmatic advertising

The company provides digital marketing agency services, including programmatic advertising.

• Lead and coach a team of team leads, fostering collaboration, clear ownership, and effective execution across the region
• Build career paths, competency frameworks, and development plans
• Conduct performance reviews and support succession planning
• Foster accountability, collaboration, and continuous learning
• Monitor team utilization, workload balance, and staffing needs
• Develop hiring plans and organizational structure
• Identify and proactively address operational capacity risks
• Establish scalable workflows, documentation standards, and best practices across operational teams
• Own and continuously improve processes for campaign onboarding, launch, optimization, reporting, troubleshooting, and closeout
• Ensure consistent delivery quality and adherence to internal SLAs
• Drive operational excellence through process optimization and automation
• Partner with Client Services, Planning, and Growth to align day-to-day execution with client and company goals
• Align commercial goals with operational execution
• Drive communication and coordination across departments
• Own the region’s operational health within the MPO Department, client outcomes, and margin-related goals, proactively managing issues
• Identify risks early, build action plans, and drive resolutions with internal teams and leadership
• Lead regional and department-wide initiatives in automation, reporting, onboarding improvements, process design, and operational optimization

• Proven experience in a senior leadership role in a digital marketing agency environment
• Strong background in programmatic advertising
• Strong people management skills and ability to coach, guide, and develop team leads or senior specialists
• Experience owning regional or multi-account operations and accountability for performance, client satisfaction, and business outcomes
• Strong strategic thinking and problem-solving skills; ability to build action plans and drive them to completion
• Excellent stakeholder management and communication skills; ability to influence Client Services, Growth, Planning, Strategy, and other internal teams
• Strong risk management mindset; ability to identify issues early, escalate proactively, and keep stakeholders informed
• English proficiency at C1 level

• Georgia, Serbia, Cyprus, and Colombia are listed as eligible work locations