crm manager for online delivery

Описания нет

• Design and optimise multi-channel CRM campaigns focused on retention and customer lifetime value
• Drive A/B testing, segmentation and personalisation to improve campaign performance
• Streamline CRM processes, voucher planning and campaign workflows across markets
• Partner with local and international teams on CRM technology and AI-driven engagement
• Collaborate with Data, Product and Brand teams to deliver relevant, customer-focused messaging
• Lead strategic CRM projects, including new channels and cross-channel initiatives
• Mentor junior team members and maintain CRM execution and quality standards

• Proven experience managing multi-channel CRM campaigns across Email, Push and In-App
• Strong analytical skills and experience in segmentation, testing and retention optimisation
• Strong stakeholder management and project ownership skills
• Experience working across local and global teams in a fast-paced environment
• Experience mentoring junior colleagues
• Excellent English communication skills
• Interest in CRM innovation, AI-driven engagement and emerging channels

• Условий в вакансии нет