Website services project manager

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.

• Manage optimization projects/initiatives across websites in scope by understanding business needs, ensuring implementation (by NGBS Website Optimization Service team or external partner) and reporting on project status and results.
• Ensure needs are properly understood by implementation partner (agency or internal)
• Ensure partner creates and run proper tests (incl. functional tests)
• Build and deliver training to markets on newly build feature
• Coordinate business requests with other Website Optimization services resources (Content, SEO, Analytics)
• Monitoring and analysis of KPIs, present actionable insights to business
• Create and maintain Standard Operating Procedures and documentation
• Organize team ways of working (meet targets and goals, provide FTR solutions, follow estimates and deadlines)

• Excellent speaking, writing and editing skills in English
• Hands-on experience with Website project management with multiple stakeholders (at least 3 years) - Meeting deliverable requirements, service level agreements and specific targets
• Excellent communication skills (team collaboration, call, chat, email, tickets, etc.) with excellent response times
• Able to manage both speed and quality
• Hands on experience with Content Management Systems (preferably Drupal 7 and 8), SEO and analytic tools (at least 3 years)
• Solid understanding of analytics and content optimization concepts and tools (Google marketing Platform, Google Optimize)
• Solid understanding of SEO concepts and tools (ideally BrightEdge, DeepCrawl…)
• Solid understanding of user experience optimization concepts and tools (SessionCam, Usabilla)
• Familiarity with benchmarking tools (ideally SimilarWeb)
• Ability to work with ticketing and workflow tool
• Experience working in a corporate and multi-cultural environment
• At least 1 year experience managing (overseeing) a team from Project Lead perspective

• Development of expertise in Nestlé’s Shared Services Business
• Immersion in a culturally diverse team
• Local and international exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal allowance card
• Flex Benefits - at NBS you can choose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medical support available at the office (in Lisbon)
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career