Service Delivery Manager Support Services

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

As our Service Delivery Manager Support Services, you will ensure the successful delivery of our SDIS support services across a portfolio of client accounts.

You will work closely with cross-functional teams to ensure client expectations are met and exceeded, and take ownership of service delivery and contract profitability for multiple client engagements. These clients typically require highly complex service delivery across multiple sites, contracts, and service offerings.

Client Communication and Customer Intimacy

Quality of Service

Sales & GTM Support

Reporting

Financial Knowledge

Workplace type:

Hybrid Working

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.