Service Delivery Manager

SWARCO UK: The Better Way. Every Day. At the forefront of intelligent traffic management, we design and deliver innovative solutions that keep people moving safely and efficiently across the UK and Ireland. We lead in intelligent traffic management our products include Intelligent Traffic Systems, Road markings, Parking solutions, EV charging

We are looking for a Service Delivery Manager to join our SWARCO UK & Ireland team, based at our Exeter Depot, taking responsibility for the successful delivery of maintenance activities across our traffic signals, signs and Intelligent Transport Systems (ITS) portfolio.

You'll manage the day-to-day operation of your allocated contracts, leading a team of Engineers and ensuring we deliver a safe, reliable and high-quality service to our customers.

This is a hands-on operational management role, where you'll balance people management, customer relationships, commercial performance and Health & Safety, ensuring contracts are delivered efficiently and in line with agreed requirements.

You'll need to be comfortable managing competing priorities, supporting your team and making decisions to keep operations running effectively.

We're looking for an experienced operational manager with a strong understanding of engineering service delivery, excellent people management skills and the ability to build effective customer relationships.

You'll be a confident and approachable manager who leads by example, supports their team and takes ownership of delivering a safe, reliable and high-quality service to our customers.

Additional Information

Interested?

Please apply by clicking on the apply button.

Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.

We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK and be able to commit to a long term permanent role. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing equal opportunities throughout our recruitment process and employment.

Should we require recruitment agency involvement, we will contact our approved recruitment partners, and we would ask that you respect the relationships we have already built with these suppliers.

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