Service Delivery Manager

Join OneAdvanced

We’re looking for an experienced Senior Service Delivery Manager to join our Business Technology team and help lead the successful delivery of technology services, change and operational improvement across OneAdvanced.

This is a broad, highly visible role working across our core business technology estate and wider Corporate Business Services. You’ll bring structure, pace and strong delivery discipline across multiple priorities, ensuring projects and operational initiatives are well planned, governed and delivered successfully.

You’ll work closely with technology teams, business leaders and third-party suppliers, acting as a trusted point of coordination across delivery, risk, dependencies and service performance.

This role can be predominantly remote, although you’ll need the flexibility to work from our Birmingham office when required for key meetings, workshops and business-critical activity.

Please note, applicants must have the legal right to work in the UK at the time of application.

What We Do For You

Wellbeing that means something

Grow your career with us

Making a Difference

At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.

We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.

OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.

Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.

We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.

Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference.

Join us and become part of a team that’s powering the world of work and making a real difference.

Learn more at www.oneadvanced.com