Project manager for partner programs

Cisco's Global Distribution Route to Market is the critical growth engine powering our commercial and mid-market scale. The Global Distribution Programs & Strategy Team owns the end-to-end design, operational governance, financial stewardship, and strategic evolution of the partner programs that monetize and motivate our global distributor ecosystem. We are currently navigating the most significant partner transformation in Cisco's history: the transition from legacy programmatic frameworks into the Cisco 360 (C360) Partner Program.

• Oversee the operational day-to-day running, audit compliance, and policy execution for existing global distribution programs and incentives (e.g., Distributor Grow, OBF and DDF).
• Partner with Global Partner Finance and Commerce Operations to validate monthly/quarterly distributor payout files, reconcile claims, and manage operational exception requests.
• Ensure strict adherence to program Terms & Conditions, maintain master governance documentation, and lead operational dispute resolution workflows with regional distributor leads.
• Support the program transition roadmap from legacy metrics to the new Partner Value Index (PVI) and Cisco Partner Incentive (CPI) for Distributors.
• Maintain recurring operational dashboards tracking global distributor performance, incentive earnings, tier distribution, and budget accruals.
• Facilitate operational agendas, meeting artifacts, and action-item tracking for bi-weekly regional distribution operational syncs across AMER, EMEA, and APJC.
• Serve as the operational Tier-2 escalation point for regional partner account teams, providing clear, policy-grounded guidance on program rules and transition timelines.

• 4-7+ years of proven experience in partner/channel operations, business governance, program management, or financial operations within a high-tech enterprise.
• Strong foundational understanding of technology two-tier (2T) distribution business models, distributor compensation, and partner incentives.
• Demonstrated ability to manage complex business rules, exception governance, and audit trails with high accuracy and operational discipline.
• Advanced proficiency in Microsoft Excel (Power Query, advanced formulas, pivot modelling) and experience analysing large-scale commercial datasets.
• Будет плюсом: Familiarity with Cisco systems (CCW, PXP, Tableau/PowerBI, Salesforce) is a strong plus; Experience influencing and driving decisions with multiple stakeholders; Strong communication, consulting, and presentation skills, with the ability to tell stories with data and produce with actionable insights; Ability to work independently, manage multiple projects, and adapt to a fast-paced, changing environment

• Условий в вакансии нет