project manager for digital platforms

Sonova develops medical equipment and digital solutions that support customer and user experiences, including platforms such as Digital Asset Management and Product Information Management.

• Define and drive the vision, strategy and roadmap for digital solutions across B2B and B2C audiences, translating customer and stakeholder needs into scalable, user-centric solutions with clear success metrics and business outcomes
• Lead digital projects from business needs and requirements through solution design, implementation, launch and continuous improvement, delivering against agreed scope, timelines, budgets and outcomes
• Translate business needs into requirements and solution concepts, facilitate workshops, prioritize initiatives and align business stakeholders with technical teams
• Drive the implementation and evolution of digital platforms and capabilities, including DAM, PIM and other digital solutions
• Identify and drive continuous improvement across digital solutions, platforms, processes and ways of working
• Lead cross-functional teams across CX, business, marketing, digital, UX/UI, data, IT, engineering, security, quality and other relevant functions
• Manage integrations and dependencies across the digital ecosystem, working with internal teams and external partners
• Drive stakeholder engagement, governance and transparent communication, including status reporting, risk and issue management, escalation and decision-making
• Support organizational change and solution adoption through stakeholder engagement, communication, training and rollout activities
• Ensure security, data privacy, regulatory, quality and compliance requirements are addressed with relevant subject-matter experts
• Manage external partners and vendors, including delivery, technology evaluations, procurement and performance management where required
• Define, track and report KPIs covering delivery, resources, budget, adoption and business value

• Bachelor's or master's degree in business, project management, marketing or similar relevant education
• Experience driving organizational change, particularly in the digital space
• At least 5 years of experience in digital platform management, CX, digital project management or a similar field
• Experience collaborating with and steering cross-functional teams across multiple departments
• Excellent communication and collaboration skills, with the ability to influence and work effectively across departments and stakeholders
• Proactive mindset focused on continuous improvement and innovation
• Self-starter, comfortable working with stakeholders from different countries and cultures, and able to work with remote and co-located teams
• Tech-forward, AI-ready and future-oriented
• Ability to lead teams through digital transformation and change initiatives, fostering innovation and adaptability
• Proven experience in digital platform project management and steering cross-functional teams across multiple departments
• Strong analytical skills for data-informed decisions and strategic thinking to align projects with organizational goals
• Ability to thrive in a fast-paced, deadline-driven environment with competing priorities
• Fluency in English
• At least 5 years of experience with project/program management methodologies
• Familiarity with emerging technologies such as AI-driven tools and ERP/CRM integration

• Варшава, Польша