Project management specialist for language services

As a Project Management Specialist on Agoda’s Languages Team, you will help ensure that Agoda’s products, campaigns, and customer experience feel relevant and seamless for users around the world. You will manage complex localization projects across more than 40 languages, balancing competing priorities, tight release schedules, stakeholder expectations, quality requirements, and operational constraints. Working at the intersection of language, technology, and product development, you will play a key role in bringing Agoda’s global content to market efficiently and consistently.

• Own localization projects from end to end, including planning, requirements gathering, estimation, scheduling, execution, quality control, delivery, and post-project follow-up.
• Coordinate complex, time-sensitive workstreams across multiple languages and content types, ensuring that localized content is ready for product releases, marketing launches, and business-critical deadlines.
• Partner with a wide range of stakeholders, including Product Owners, engineers, marketing and legal teams, customer support teams, business leaders, and language experts, to clarify requirements and deliver high-quality results.
• Manage external language vendors and partners, including assignments, timelines, capacity, performance, delivery tracking, issue resolution, and budget monitoring.
• Use AI-powered translation and project management tools to identify opportunities for automation, reduce manual work, improve scalability, and continuously increase team efficiency.
• Anticipate risks and remove bottlenecks by proactively identifying dependencies, resolving issues, escalating concerns, and developing practical contingency plans.
• Maintain accurate project plans, documentation, reports, and workflows, ensuring that stakeholders have clear visibility into progress, risks, decisions, and next steps.
• Protect quality while working at speed, applying localization best practices and coordinating reviews to ensure that content is accurate, consistent, culturally appropriate, and fit for purpose.
• Improve processes and ways of working by analyzing recurring challenges, gathering stakeholder feedback, and helping implement scalable solutions across the Languages Team.
• Support stakeholders through periods of high pressure, creating structure and clarity when priorities shift and deadlines are demanding.

• At least two years of project management or coordination experience, ideally in localization, translation, content operations, technology, or another fast-paced environment.
• Familiarity with CAT tools, translation management systems, localization workflows, or related technologies.
• Strong organizational and prioritization skills, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously.
• A proactive, solution-oriented approach and the confidence to identify risks, challenge inefficient processes, and drive issues through to resolution.
• Excellent written and verbal English communication skills.
• Strong attention to detail and a commitment to delivering accurate, high-quality work.
• The ability to collaborate effectively with people from different functions, cultures, and levels of seniority.
• An interest in AI, automation, technology, and continuous improvement.
• Будет плюсом: Additional language skills are an advantage but are not required

• Competitive compensation and relocation support.
• Opportunities for career growth across teams, functions, and global locations.
• A dynamic and multicultural working environment.
• Continuous learning and development through corporate programs and on-the-job experience.
• The opportunity to work with global products, advanced technology, and diverse content at significant scale.
• A modern office in central Bangkok.
• The chance to help shape how millions of customers experience Agoda around the world.