Product owner for a mobile app

Описания нет

• Define and prioritize the product backlog for Azercell’s mobile app, ensuring alignment with the strategic direction set by the Manager and contributing insights to shape the app’s long-term roadmap.
• Partner with the development team to ensure timely delivery of app updates, new features, and improvements, balancing customer needs, business priorities, and technical feasibility.
• Work closely with Sales (B2B and B2C), Marketing, IT, and Customer Service to gather requirements, feedback, and insights, fostering alignment across departments to shape the app’s evolution.
• Focus on improving the app’s navigation, functionality, and reliability to deliver an exceptional customer experience, tailored to the needs of the Azerbaijani market.
• Analyze customer feedback and behavior data using tools like Google Analytics or Amplitude to identify pain points, refine features, and drive continuous improvement.
• Track key performance indicators (KPIs) such as user engagement, retention, and revenue contribution (e.g., aiming for a 10% increase in active users), using data to assess success and guide decision-making.
• Support Innovation: Propose and prioritize innovative features and functionalities to enhance the app’s value, keeping Azercell ahead of industry trends and competitors.
• Conduct research and benchmarking to stay informed about telecom industry trends, regional competitors, and local customer preferences, ensuring the app remains relevant and competitive.
• Collaborate with IT to ensure app features meet data privacy regulations (e.g., GDPR), security standards, and telecom requirements, while overseeing quality assurance processes.
• Follow established processes to ensure app-related decisions align with company priorities, standards, and resource constraints.

• Strong understanding of application development, digital platforms, and mobile app ecosystems.
• Proficiency in user experience (UX) design, customer journey mapping, and usability testing.
• Ability to analyze performance metrics and generate actionable insights using analytics platforms.
• Familiarity with Agile methodologies and product management tools (e.g., Jira, Trello, Confluence).
• Excellent communication and interpersonal abilities to align diverse stakeholders and lead without formal authority.
• Tactical thinking and problem-solving skills to address product challenges and balance trade-offs.
• Precision in managing product requirements, ensuring quality outcomes, and minimizing risks.
• Higher education.
• 3+ years in product management, preferably with mobile apps or digital platforms, demonstrating measurable impact.
• Proven track record working in Agile environments and with cross-functional teams.
• Innovative Thinking: Proactive in identifying opportunities and proposing creative solutions.
• Accountability: Strong sense of ownership and commitment to delivering results.
• Customer Focus: Passionate about enhancing user experiences and meeting customer needs.
• Adaptability: Thrives in a fast-paced, dynamic environment with shifting priorities.
• Будет плюсом: A Master’s degree or product management certification (e.g., CSPO, PSPO) is a plus; Experience in telecom or technology sectors is a plus, with familiarity in the Azerbaijani or regional market preferred

• At Azercell, we believe our people are our greatest strength. When you join our team, you become part of a forward-thinking, purpose-driven company that values innovation, collaboration, and personal growth.
• A Purposeful Career – Be part of projects that shape the digital future of Azerbaijan.
• Continuous Learning & Development – Access to exclusive training, e-learning platforms, and career growth programs.
• Innovative Work Environment – Join a team that embraces new ideas and technologies.
• Health & Wellbeing Support – Comprehensive medical insurance and wellness initiatives.
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• Competitive Compensation Package – Fair and performance-based rewards.
• Inclusive Culture – A diverse, respectful, and empowering workplace where every voice matters.