Product Owner

Swap provides an AI-native infrastructure platform for agentic commerce that connects backend operations with storefront experiences. The platform centralizes global operations, powers intelligent workflows, and enables data-driven decision-making for brands. Its product suite covers cross-border trade, tax, returns, demand planning, and agentic storefronts to facilitate global e-commerce expansion.

• Define product vision and strategy for global commerce products, focusing on cross-border pricing, duties, tax calculation, and regulatory compliance;
• Drive a SCRUM team in developing features that automate shopper and merchant-facing experiences to ensure accurate cross-border shopping;
• Conduct user research, gather stakeholder requirements, and balance short-term needs with long-term product strategies;
• Partner with engineering and design to launch high-quality features that improve merchant operational workflows and checkout experiences;
• Define success metrics, monitor product performance, and iterate based on data;
• Coordinate with legal, operations, and partner teams to ensure global features meet regulatory and commercial requirements.

• 5+ Years of product management experience in SaaS, compliance, or e-commerce;
• Proven history of shipping impactful global products;
• Deep understanding of international taxation, import duties, and trade compliance;
• Ability to use quantitative and qualitative data to set priorities and drive decisions;
• Technical aptitude for collaborating on APIs, integrations, and backend workflows;
• Passion for solving merchant challenges and enhancing global selling experiences;
• Excellent verbal and written communication skills;
• Nice to have: Experience with e-commerce platforms like Shopify, SFCC, Magento/Adobe Commerce, or BigCommerce, prior work in tax/finance, trade compliance, or international logistics software, familiarity with AI-empowered products or analytics tools, exposure to products in regulated or multi-jurisdiction environments.

• Competitive base salary;
• Stock options in a high-growth startup;
• Competitive PTO with additional public holidays and birthday off;
• Pension contributions;
• Private health insurance;
• Gym and wellness benefits;
• Mental health benefits;
• Quarterly team offsite budget;
• Thursday happy hour and breakfast Mondays.