product manager in digital services

EY provides assurance, consulting, tax, strategy, and transactions services across more than 150 countries and territories. Its teams use data, AI, and advanced technology to help clients address business challenges, create value, and build trust in capital markets.

• Build and maintain relationships with stakeholders across engineering, architecture, design, marketing, business teams, and third-party vendors;
• Coordinate cross-functional collaboration and align objectives, priorities, dependencies, and delivery expectations throughout the product lifecycle;
• Define epics, features, and user stories for the development team;
• Refine the product backlog based on user feedback and changing market conditions;
• Participate in agile ceremonies, provide product concepts, and approve completed development work;
• Define the product vision, direction, purpose, and plan for achieving product goals;
• Analyze market trends, customer needs, and the competitive landscape;
• Define ideal customer personas and product segments;
• Create the product roadmap, feature releases, milestones, priorities, and enhancements;
• Develop product launch strategies and work with marketing on messaging, positioning, and promotional materials;
• Define and track KPIs to assess product performance;
• Collect and analyze user feedback to identify areas for improvement;
• Provide subject matter expertise for the design, planning, and implementation of strategic transformational initiatives for clients.

• Experience in Technology, Business Transformation, Digital Services, or Consulting, including 3 years as a Product Manager;
• Excellent communication, presentation, and writing skills in English;
• Ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment;
• Ability to work in multicultural projects and environments;
• Strong balance of technical knowledge and business acumen;
• Ability to foster an efficient, innovative, and team-oriented work environment;
• Experience working with stakeholders across all organizational levels, including senior management and C-level;
• Strong understanding of current technology and transformation trends, including Data, Analytics & AI, Cloud, Emerging Technologies, Digital Economy, and platform-based models;
• Commitment to working as part of a high-performing team;
• Enthusiasm, motivation, and passion for developing in an international working environment;
• Confidence in asking questions and speaking up;
• Nice to have: Product Manager or relevant Agile at Scale certifications, experience in Banking, Insurance, or Government sectors, experience with Digital Economy Platforms, a track record of delivering user-first digital solutions, Design Thinking experience, a customer-first mindset, experience with Product Management tools for backlog creation, prototyping, and journey mapping, experience launching software or services with engineering teams, proficiency in prototyping and iterative development, understanding of Agile principles and ceremonies.

• Competitive salary;
• 13Th salary;
• Provident Fund;
• Private Medical and Life Insurance;
• Flexible work schedule;
• Friday afternoon off;
• EY Tech MBA and EY MSc in Business Analytics;
• EY Badges digital learning certificates;
• Mobility programs for working abroad;
• Paid Sick Leave;
• Paid Paternity Leave;
• Yearly wellbeing days off;
• Maternity, Wedding, and New Baby Gifts;
• EY Employee Assistance Program with counselling, legal, and financial consultation services.