product manager for Word

The Microsoft Word team creates foundational document experiences that help people work confidently, making everyday workflows seamless, trustworthy, and consistent across platforms, browsers, and devices. Microsoft’s mission is to empower every person and organization to achieve more.

• Work with customers and partners to understand their industries, workflows, and needs through direct engagement, research, community feedback, support signals, and product telemetry
• Validate Word’s current and emerging solutions, support adoption, and translate insights into future product improvements
• Set the direction for assigned Word experiences, aligning customer value with Microsoft’s broader goals
• Define objectives, key results, and success metrics, and use qualitative and quantitative evidence to guide tradeoffs from concept through launch and iteration
• Partner with engineering, design, research, data science, and other product teams to deliver features while balancing customer value, quality, scope, risk, and readiness across endpoints
• Develop working fluency in complex technical systems and architecture to make informed product decisions, unblock execution, and translate engineering complexity into clear customer value
• Drive awareness and adoption by partnering with marketing, field, support, and community teams to develop launch and engagement plans and communicate product value to technical and non-technical audiences
• Contribute to an inclusive, collaborative team culture by sharing knowledge, supporting peers, and participating in the Word product community in Serbia and globally

• Bachelor’s degree and proven experience in product, service, or program management, or software development, or equivalent experience
• Experience working with cross-functional, geographically distributed teams, including engineering and design, to deliver complex products with multiple stakeholders and dependencies
• Experience using customer research, product data, and business context to identify and prioritize opportunities, define product strategy, and translate decisions into clear requirements for design and engineering
• Effective written and verbal communication and presentation skills in English, including the ability to explain complex issues, decisions, and solutions clearly
• Будет плюсом: experience building productivity, collaboration, authoring, enterprise, or platform products; experience improving product metrics for a product, feature, or experience in a market; technical background or experience partnering with engineering on complex software architecture, services, client applications, or developer platforms, with the ability to assess technical tradeoffs and translate them into product decisions

• Maternity cover
• The position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled