product manager for licensing and administration

JetBrains creates intelligent software development tools for developers and teams. Its products are used by more than 15 million users and over 300,000 companies to solve complex problems and improve development team productivity.

• Lead the strategy for BAD Product;
• Define and execute the product vision, strategy, and roadmap for BAD Product systems;
• Uncover user friction through customer research, support data, telemetry, and internal team feedback;
• Map and improve end-to-end customer journeys covering purchasing, subscriptions, licensing, and administration;
• Identify gaps, overlaps, and inconsistencies across sub-systems to build a clear, unified user experience;
• Partner with engineering, design, analytics, and QA from early discovery through launch and continuous iteration;
• Define and track key product metrics for adoption, conversion, and support demand;
• Communicate product direction, trade-offs, and progress clearly to cross-functional stakeholders;
• Build a seamless and resilient licensing and administration experience;
• Clarify ambiguous systems and simplify fragmented customer flows;
• Establish reliable product metrics and remove friction for developers and admins.

• Demonstrated ownership of outcomes, not just task completion;
• Focus on underlying problems and desired outcomes rather than immediate feature requests;
• Comfort with technical complexity, trade-offs, and systems thinking;
• Preference for quality, long-term sustainability, and user trust over short-term fixes;
• Ability to make grounded decisions using customer research, analytics, and experimentation;
• Strong collaboration skills across multidisciplinary teams and distinct business areas;
• Proven track record of managing technically complex SaaS, enterprise, or B2B product areas end to end;
• Hands-on experience driving product discovery, user research, and roadmap prioritization;
• Experience navigating complex customer journeys, multi-team dependencies, and cross-functional stakeholders;
• Experience making data-informed decisions using telemetry, product metrics, and experimentation;
• Ability to work comfortably with engineering teams on technical details, APIs, data models, and system integrations;
• Fluency in English.

• Strong base salary with competitive pay reflecting skills and experience;
• Flexible work schedule with the option to work from home or from the office;
• Extra time off;
• Learning and development opportunities, including conferences, courses, and language classes;
• Relocation support is available;
• Free meals and snacks;
• On-site gyms or sports club stipends;
• Internal events;
• Benefits may vary depending on location.