product manager for fundraising events

Fundraise Up is a global fundraising platform that helps nonprofits accept donations quickly, seamlessly, and accessibly. Its product ecosystem includes donation checkout, customizable widgets, donor and organization portals, administrative tools, and connected fundraising capabilities for events and commerce.

• Define the Events & Commerce product direction, thesis, target segment, event scenarios, and sequenced roadmap;
• Decide which capabilities belong in the shared In-Person Giving foundation and which require an Events-specific model;
• Determine what Fundraise Up should build, integrate, partner on, or exclude;
• Keep assumptions, success metrics, scope, risks, and product decisions visible;
• Work with nonprofit fundraising teams, event operators, finance teams, volunteers, attendees, donors, design partners, and internal GTM teams;
• Map workflows before, during, and after events, including purchase, donation, check-in, fulfillment, reconciliation, reporting, and follow-up;
• Validate product decisions through interviews, workflow observation, prototypes, and live product usage;
• Distinguish adoption blockers from feature requests and incumbent-platform expectations;
• Shape workflows for ticket sales, QR-based check-in, guest management, commerce catalogues, FMV and receipts, on-site purchases, auctions, paddle raises, refunds, attribution, reporting, and integrations;
• Own the product from problem definition through requirements, delivery, launch, and iteration;
• Write requirements, acceptance criteria, edge cases, state transitions, and decision records;
• Make scope and trade-off decisions with Engineering, Design, Analytics, Research, QA, and GTM partners;
• Design for staff and volunteer operators, self-service flows, mobile devices, optional hardware, unreliable connectivity, high-volume moments, and operational recovery;
• Reuse Fundraise Up’s existing payments, campaign, donor, reporting, CRM, and identity infrastructure where possible;
• Surface dependencies, risks, and unresolved decisions early;
• Launch through EAPs with entry criteria, target workflows, success measures, readiness requirements, and out-of-scope areas;
• Assess whether organizations can configure and run target event workflows without heavy manual work or disconnected tools;
• Measure attendee purchase, check-in, donation, confirmation, and receipt experiences;
• Partner with Product Marketing, Sales, CSM, Support, Finance, Legal, and Operations on positioning, commitments, enablement, and launch readiness;
• Connect product evidence to activation, adoption, event completion, GPV, expansion, pipeline, retention, and operational cost;
• Turn evidence into recommendations to iterate, expand, change direction, partner, or stop;
• Use AI for research synthesis, workflow analysis, prototyping, specification quality, data exploration, and operational automation;
• Build testable artifacts quickly without outsourcing product judgment.

• 4–7 Years of Product Management or Product Ownership experience in a software product company;
• End-to-end ownership of a customer-facing product area with Engineering and Design;
• Strong judgment in reducing a large problem space to a focused release and explaining trade-offs;
• Experience turning customer evidence and product data into decisions;
• Clear written communication across requirements, edge cases, metrics, and decision records;
• Ability to work with transactional, multi-actor workflows involving permissions, states, money, and data relationships;
• High ownership and independence;
• Fluent written and spoken English;
• Nice to have: experience with ticketing, event technology, commerce, POS, payments, marketplaces, registration, auctions, or other transaction-heavy products; experience with mobile applications, contactless payments, physical devices, or hardware-enabled workflows; experience with B2B SaaS, fundraising, nonprofits, or other operationally complex customer environments; experience launching a new product area through beta or EAP; knowledge of CRM integrations, financial reconciliation, reporting, transaction attribution, analytics, or SQL; practical use of AI for research, prototyping, analysis, or product operations.

• 31 Days off;
• 100% Paid telemedicine plan;
• Home Office Setup Assistance for furniture, office equipment, and other workspace items;
• English learning courses;
• Relevant professional education;
• Gym or swimming pool;
• Co-working;
• Remote working;
• Final compensation depends on relevant experience, skills, qualifications, role alignment, and location.