product manager for fundraising events

Fundraise Up is a global fundraising platform that helps nonprofits make donating fast, seamless, and accessible. Its technology supports donations worldwide and provides payment support, customizable donation experiences, donor and organization portals, reporting, CRM integrations, and event fundraising capabilities.

• Define the Events & Commerce product direction, thesis, target segment, event scenarios, and sequenced roadmap;
• Decide which capabilities belong in the shared In-Person Giving foundation and which require an Events-specific model;
• Determine what Fundraise Up should build, integrate, partner on, or exclude;
• Keep assumptions, success metrics, scope, risks, and product decisions visible;
• Work with nonprofit fundraising teams, event operators, finance teams, volunteers, attendees, donors, design partners, and internal GTM teams;
• Map workflows before, during, and after events, including purchases, donations, check-in, fulfillment, reconciliation, reporting, and follow-up;
• Validate decisions through interviews, workflow observation, prototypes, and live product usage;
• Shape problems including ticket sales, QR-based check-in, guest management, commerce catalogues, FMV and receipts, on-site purchases, auctions, paddle raises, refunds, attribution, reporting, and integrations;
• Own the product from problem definition through requirements, delivery, launch, and iteration;
• Write requirements, acceptance criteria, edge cases, state transitions, and decision records;
• Make scope and trade-off decisions with Engineering, Design, Analytics, Research, QA, and GTM partners;
• Design for staff and volunteer operators, self-service flows, mobile devices, optional hardware, unreliable connectivity, high-volume moments, and operational recovery;
• Ensure event capabilities reuse existing payments, campaign, donor, reporting, CRM, and identity infrastructure;
• Surface dependencies, risks, and unresolved decisions early;
• Launch through EAPs with entry criteria, target workflows, success measures, readiness requirements, and out-of-scope areas;
• Measure event workflow configuration, purchasing, check-in, donations, confirmations, and receipts;
• Partner with Product Marketing, Sales, CSM, Support, Finance, Legal, and Operations on positioning, commitments, enablement, and launch readiness;
• Connect product evidence to activation, adoption, event completion, GPV, expansion, pipeline, retention, and operational cost;
• Turn evidence into recommendations to iterate, expand, change direction, partner, or stop;
• Use AI for research synthesis, workflow analysis, prototyping, specification quality, data exploration, and operational automation.

• 4–7 Years of Product Management or Product Ownership experience in a software product company;
• End-to-end ownership of a customer-facing product area with Engineering and Design;
• Strong judgment in reducing a large problem space to a focused release and explaining trade-offs;
• Experience turning customer evidence and product data into decisions;
• Clear written communication across requirements, edge cases, metrics, and decision records;
• Ability to work with transactional, multi-actor workflows involving permissions, states, money, and data relationships;
• High ownership and independence;
• Fluent written and spoken English;
• Nice to have: experience with ticketing, event technology, commerce, POS, payments, marketplaces, registration, auctions, transaction-heavy products, mobile applications, contactless payments, physical devices, hardware-enabled workflows, B2B SaaS, fundraising, nonprofits, operationally complex customer environments, beta or EAP launches, CRM integrations, financial reconciliation, reporting, transaction attribution, analytics, SQL, and practical AI use for research, prototyping, analysis, or product operations.

• Private medical insurance for the employee and their family;
• 24 Paid vacation days per year;
• 18 Paid public holidays per year;
• English learning courses;
• Relevant professional education;
• Gym or swimming pool;
• Home office setup assistance for furniture, monitors, and other workspace items;
• Co-working.