product manager for AI receptionist

MEDvidi is an AI-powered mental healthcare platform that combines licensed providers with proprietary AI tools to deliver safe, effective, and scalable psychiatric care in the United States. Its technology automates charting, follow-ups, and treatment planning to help providers focus on patient care while improving efficiency and clinical quality.

• Own the product strategy, roadmap, and business outcomes for the AI product area across multiple communication channels
• Translate patient and business needs into clear product priorities and deliver high-impact solutions
• Improve AI product quality through experimentation, evaluation, and iterative product development
• Partner with AI Engineers to shape what the AI should do and how it behaves in production
• Define product success metrics, monitor performance, and connect improvements to measurable business outcomes
• Drive product discovery through hypothesis validation, data analysis, and user feedback
• Collaborate with Product, Engineering, Clinical, and Operations teams to deliver end-to-end solutions
• Keep patient safety, privacy, and quality central to product decisions in a regulated healthcare environment
• Communicate priorities, trade-offs, progress, and risks across stakeholders

• 5+ Years of Product Management experience with end-to-end ownership, including 2+ years as an AI Product Manager delivering AI/ML-powered products to production
• Hands-on experience managing customer-facing AI Agents, including discovery, development, production launch, continuous improvement, and scaling
• Experience improving AI Agent performance, reliability, user experience, and business outcomes based on real-world usage data and user feedback
• Strong understanding of AI Agent systems, including LLM orchestration, prompting, evaluation frameworks, guardrails, failure modes, and continuous quality improvement
• Experience forming hypotheses, running experiments, measuring outcomes, and making evidence-based product decisions
• Strong analytical skills, including defining product KPIs, analyzing user behavior and product performance, and connecting metrics to measurable business outcomes
• Structured problem-solving skills and the ability to navigate ambiguity, identify root causes, and make evidence-based decisions
• Experience partnering with Engineering and AI/ML teams, discussing technical implementation details, evaluating trade-offs, and translating technical capabilities into product value
• Strong prioritization, stakeholder management, and communication skills
• Ownership mindset, proactively driving initiatives, challenging assumptions, and taking accountability for product outcomes
• Professional proficiency in Russian and English, including experience communicating with native English speakers
• Ability to work with significant CET/CEST overlapping hours
• Comfortable working under a long-term B2B contractor model using personal equipment
• Будет плюсом: Experience in healthcare, telehealth, or other regulated industries; experience building products focused on operational automation, customer support, or workflow optimization

• Long-term B2B collaboration
• Health insurance after the probation period, plus sports and wellness compensation
• Personalized English lessons via Preply
• 22 Working days of vacation per year, 5 additional wellness days, and paid sick leave for the first 5 working days
• Thoughtful gifts for important life events