Eyewitness Intelligence System (EIS) Project Manager - 6M FTC

Closing date: 28 October 2026

Salary scale: £52,000 per annum

Help Shape the Future of Britain's Railway

Rail Delivery Group (RDG) partners with Britain’s train operators to put customers at the heart of everything we do, delivering essential services and dedicated experts who keep the nation’s railway running efficiently.

From journey information, reservations and Railcards to improving performance, safety and accessibility, we drive the services and people that keep the railway moving. Anyone who has travelled by train or booked a journey for friends or family, will have used our services. We are integral to the running of the railway and play a crucial part at every stage of the customer journey – making sure we are delivering a better railway for all our customers, now and in the future.

As we embark on a new era for rail, we are now looking for an EIS Project Manager to join us. If you are motivated by meaningful work and want to play a role in the future of Britain's railway, we'd love to hear from you!

What is the purpose of this job?

Project management at RDG is about the balance between driving delivery and being an inspiring leader who forges strong working relationships. As a Project Manager at RDG your role is to work across project teams, Train Operating Companies and several stakeholders to successfully deliver projects to time, scope and budget with risks and dependencies recognised and managed. This will involve employing both project management tools and techniques and excellent people skills.

What can I expect to do in this job?

This isn’t an exhaustive list, but things you can expect to be involved with include:

- Develop detailed project plans, including setting milestones and adhering to deadlines Identifying risks and developing mitigation strategies.

- Establish and maintain relationships with key stakeholders

- Being responsible for getting the work done to the right standard and adapting to the different structure and needs of specific project.

- Leading and motivating the team of people involved in the project.

- Co-ordinating with multiple work streams and teams.

- Ensuring the project is running on time and to budget.

- Measure project performance using appropriate tools and report progress.

- Dealing with changes to the project as and when necessary.

- Ensuring the outcomes and benefits of the project are delivered; and

- Working to the RDG Project Delivery Framework.

Who will you be working with?

- RDG SME and Project Team Members

- Department for Transport / DfT Operator

- Transport for London

- Third Party Suppliers (service support providers)

- Train Operating Companies (TOCs) / member organisation representatives

- Network Rail

- British Transport Police (BTP)

We are looking for someone with experience of working as a project manager or similar, demonstrating a strong aptitude for the role and solid relevant knowledge of application roll outs.

• Experience of managing third-party suppliers and coordinating with internal functions, such as QA and service delivery.
• Experience of delivering complex technical projects in line with a recognised delivery lifecycle[MA1] ;
• Managing project scope, including benefits management, change control, configuration management, change management and requirements management.
• Experience with project scheduling – both resource and time.
• Project budget and cost control experience.
• Managing risk, understanding the risk context and demonstrating a range of risk techniques.
• Experience in dealing with external resource, including third party contracts and procurement.
• Solid understanding of a project business case and ability to translate the business case into successful delivery.
• Experience in project planning, reporting and stakeholder management.
• Experience and qualifications in standard project methodologies e.g. Prince, Agile, Scrum.
• Experience of using project tools such as Jira, Confluence, and MS Project/Smartsheet.

This is more than just a job.

It's an opportunity to be part of an organisation that puts customers at the heart of everything we do, bringing the industry together to keep Britain connected. You'll work alongside passionate colleagues, contribute to projects with national impact and help shape the future of rail travel for generations to come.

At Rail Delivery Group, we are committed to creating a workplace where everyone feels welcomed, respected and able to be themselves. We are continually working to build an inclusive culture where everyone can thrive. Some of the ways we support our people include:

• Employee networks
• Flexible and hybrid working
• Inclusive hiring practices
• Wellbeing initiatives
• Learning and development opportunities

We welcome applications from people of all backgrounds and experiences. If you require any reasonable adjustments during the recruitment process, we will work with you to provide the support you need.