Director of Group Operations Strategy & Development
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1 052 108 ₽
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410 467 ₽
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описание
The application journey has 3* key steps: Application questions, Recruiter Call - 30 mins, 1st stage Technical Interview - 1 hour; potential additional stage to be decided. Right to Work status must be confirmed. Visa sponsorship may not be available for this role. Question 1: Operational Strategy & Global Scaling — describe a time when you defined a target outcome and strategy, then galvanised a cross-business team to execute it. Question 2: Execution in a Matrixed Environment — give an example of a complex, ambiguous project where you aligned stakeholders with competing priorities, built consensus, held teams accountable, and kept execution on track.
Monzo provides personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, credit cards, savings, investment products, and pension consolidation to customers in the UK.
задачи
Define and maintain the Group COO strategy across UK Operations, EU Operations, and Controls
Lead goal-setting for the Group COO area and align top-level objectives with sub-function goals
Partner with Finance to establish monthly reporting, forecasting, and financial controls
Lead the transition to a global operating model that balances global efficiency with local market operational requirements
Take accountability for high-impact short- and medium-term strategic projects, collaborating across the company
Track progress against the Group COO strategy and communicate updates for CEO reporting, the PRA 90-Day Plan, and the GCOO Leadership Team
требования
Extensive experience operating at a senior strategic level, ideally in fintech or complex operational environments
Track record of shaping business strategy through structured problem-solving, data, and business insight
Ability to turn strategy into executable projects and deliver them on time and to quality
Ability to align stakeholders, resolve trade-offs, and hold cross-functional teams accountable without direct reporting lines
Ability to translate operational and technical information into executive narratives for technical and non-technical audiences
Experience establishing governance and communication strategies in unstructured environments
Financial discipline and analytical capability, including experience partnering with Finance to connect operational levers to commercial performance
Experience navigating global and local operational structures and trade-offs across multiple markets
Strong communication skills, including distilling complex ideas and metrics into actionable insights, board decks, and leadership updates
условия
Incentive awards tied to performance and benefits
London office option; distributed working within the UK, with ad hoc meetings in London
Home-working setup provided, including a MacBook; additional support is available for fully remote workers