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описание
Verisure provides security services and operates across 18 countries in Europe and LATAM. It is developing a centralized Group ERP Center of Excellence to support its operations.
задачи
Support ticket management, analysis, and resolution within the ERP support model, coordinating workflows between first-level functional support and second-level technical support
Monitor ERP processes and distribute project CoE administrative reports
Provide Oracle ERP Cloud functional expertise to support best practices, changes, updates, and releases
Analyze gaps with key stakeholders and process owners
Support integration enhancements between Oracle ERP Cloud and legacy systems
Conduct functional training and provide business process documentation to stakeholders, validators, and end users based on approved Blueprints
Configure ERP Cloud SCM and Procurement modules, and design custom dashboards and BI reports
требования
Technical or university degree, preferably in Business Administration/Management, Supply Chain Management, Information Management, IT, Engineering, or a related field
Fluent written and spoken English
Able to thrive in a fast-paced international environment
Interested in working with and learning about different IT systems
Highly motivated, with strong analytical skills and eagerness to learn
Customer- and solution-oriented mindset
Proactive and eager to learn and grow with the team
Comfortable navigating a diverse environment
Team player with a humble, hands-on approach to challenges
Organized, with an appetite for improving existing processes
Skilled at interacting with stakeholder groups and balancing diplomacy and tact with assertiveness
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