support engineer for corporate IT

Sensor Tower provides a digital intelligence platform with insights into market trends, advertising, competitors, and consumer audiences across mobile, web, and gaming. Its data-driven solutions help businesses, developers, and marketers make informed decisions in the mobile app ecosystem.

• Develop and interpret organizational goals, policies, and procedures related to Corporate IT, information security, and SOC II compliance
• Review new vendors and improve processes
• Purchase IT equipment, coordinate its delivery, and maintain the asset inventory
• Maintain SaaS applications and licensing
• Collaborate with technical leaders to ensure systems operate within security controls
• Review project plans and coordinate project activities
• Train users on IT systems and provide technical support
• Assist with employee provisioning and deprovisioning

• Knowledge of Mac and Windows operating systems
• Proficiency in scripting languages
• Strong organizational and coordination abilities, with close attention to detail
• Experience with GSuite, cloud automation, MDM, and other SaaS tools
• Proficiency in installing and configuring software and hardware, including network equipment and printers
• Excellent communication skills for working with the business technology team, employees, and other departments

• Lisbon, Portugal