Site reliability engineer in e-commerce

We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team . The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting

• Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations
• Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling
• Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation
• Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation
• Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain
• Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks
• Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts
• Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads
• Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change
• Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems
• Participate in the SRE duty rotation, supporting developers across the company

• 3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services
• Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP)
• Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes)
• Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry
• Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams
• GCP experience (IAM, networking, managed services)
• Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions)
• Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash)
• Practical experience with incident response, post-mortems, and driving reliability improvements from incidents
• Strong collaboration and communication skills — this role works embedded with product development teams daily
• Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems
• Будет плюсом: Kubernetes certifications; Google Cloud Platform certifications; HashiCorp certifications

• We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program.
• This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee.
• By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
• Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.