site reliability engineer for high-traffic applications

Chess.com is a gaming, technology, and content company operating a global platform for playing, learning, and enjoying chess. It serves more than 250 million chess players worldwide through its products, content, and tools.

• Design and implement multi-regional resilient infrastructure capable of handling millions of concurrent sessions and daily transactions across global data centers;
• Lead the hybrid cloud migration strategy by integrating bare-metal data center resources with cloud services for performance and cost efficiency;
• Own the on-call rotation and incident response procedures to ensure rapid resolution of critical system issues and maintain high-availability SLAs;
• Architect monitoring and alerting systems to identify and resolve performance bottlenecks proactively;
• Collaborate with development teams to implement infrastructure-as-code practices and deployment pipelines supporting continuous integration and delivery;
• Optimize system performance through capacity planning, load testing, and resource allocation across distributed computing environments;
• Establish and maintain security protocols and risk assessment procedures for infrastructure components and data protection;
• Partner with engineering teams to design scalable solutions for high-traffic applications and real-time processing requirements;
• Drive automation initiatives to reduce manual operational overhead and improve system reliability through scripting and configuration management;
• Mentor team members on SRE best practices and contribute to infrastructure standards and documentation.

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience;
• 5+ Years of experience in site reliability engineering, DevOps, or infrastructure engineering roles;
• Experience managing bare-metal server infrastructure and data center operations;
• Strong proficiency with UNIX/Linux operating systems and command-line administration;
• Experience with cloud platforms such as GCP, AWS, or Azure and infrastructure-as-code tools such as Terraform or CloudFormation;
• Hands-on experience with configuration management systems such as Ansible, Chef, or Puppet;
• Solid understanding of networking fundamentals, TCP/IP, HTTP/HTTPS, DNS, and network troubleshooting;
• Experience with containerization and orchestration technologies such as Docker or Kubernetes;
• Proficiency with monitoring and observability tools such as Datadog, Prometheus, Grafana, or ELK stack;
• Experience with relational and NoSQL databases, including performance optimization and scaling strategies;
• Strong collaboration and communication skills for working effectively in a distributed team environment;
• Demonstrated ownership and accountability for system reliability and performance;
• Nice to have: Advanced knowledge of CDNs and edge computing, server-side automation and scripting with Python, Go, or Bash, high-availability architectures and disaster recovery planning, security frameworks and compliance requirements, game server infrastructure or real-time application hosting, database administration and optimization for high-concurrency applications, CI/CD pipelines and deployment automation, capacity planning and performance testing tools, experience in a fully remote distributed work environment, continuous learning mindset with interest in emerging infrastructure technologies.

• No conditions specified