linux system administrator for observability

Dash0 builds an OpenTelemetry-native observability platform designed to reduce vendor lock-in and operational toil, with transparent pricing and built-in cost control.

• Provision and de-provision accounts across the SaaS stack for every new hire and departure
• Manage the full device lifecycle, including hardware ordering, MDM enrollment, international logistics, maintenance, and responsible recycling
• Enforce endpoint security policies, including disk encryption, activation lock, and device compliance checks, coordinating with the Head of Security
• Maintain accurate, audit-ready access records and resolve discrepancies in serial numbers, license counts, and access logs
• Execute end-to-end offboarding by revoking access across systems and coordinating hardware retrieval
• Manage vendor relationships and contracts for IT services and hardware insurance, including invoice auditing and service forecasting
• Support employees across time zones with IT issues, hardware needs, and access requests

• At least 2 years of experience in IT support, IT operations, systems administration, or a technical helpdesk role
• Experience owning processes end-to-end, ideally at a startup or scaleup
• Hands-on familiarity with device management tools, Google Workspace admin console, and user management
• Understanding of endpoint security concepts, including disk encryption, activation lock, and device compliance policies
• Strong attention to detail and ability to maintain accurate records
• Clear written communication in English and ability to coordinate across time zones
• Ability to manage multiple concurrent tickets and threads
• Будет плюсом: hands-on experience with an MDM platform such as Jamf, Kandji, Fleet, or Intune, exposure to SOC 2 or ISO 27001-style access review and audit processes, basic scripting skills for automating provisioning or reporting, experience in a high-growth startup environment

• Competitive salary and meaningful equity participation
• €60/Month Lifestyle allowance
• Location-specific benefits
• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
• Clear path for career growth and development