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IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.
We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.
As Director of Engineering (InfraOps), you will lead a central function of approximately 45 engineers responsible for Federated InfraOps, Core Infrastructure, Datastores, Service Desk operations, and near 24/7 incident support.
This is a leadership role, not a technical-authority role. You will be accountable for the organisational capability, service delivery, operating model, budget, and long-term effectiveness of the InfraOps function. Technical direction is provided through Principal Engineers and specialist technical leaders; your focus is ensuring the organisation, people, processes, governance, and commercial arrangements enable engineering teams to succeed.
You will be responsible for creating a predictable, well-governed, and trusted service organisation that supports a large and complex software estate while balancing cost, operational resilience, and service quality.
Function Leadership & Operating Model
People Leadership & Organisational Capability
You will lead a distributed organisation spanning the UK, US, India, and third-party partners.
Service Desk, Incident Management & Operational Support
You will ensure dependable support services for business-critical applications across the IRIS portfolio.
Platform, Supplier & Tooling Management
You will have responsibility for engineering-wide platforms, tooling, and supplier relationships.
Key accountabilities include:
Governance, Compliance & Risk Management
You will establish and maintain a strong operational control environment.
Budget & Commercial Ownership
You will own the financial management of the InfraOps function.
This includes:
Ready to Apply?
Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.
What to expect from our hiring process
Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:
We'll always walk you through the specific stages at the start of the process so you can prepare with confidence.
If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.
Key Leadership Competencies
Success in this role requires strength in:
Personal Attributes
We are looking for a leader who is:
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