Salesforce consultant in CRM

Andersen is hiring a Salesforce Consultant to optimize business processes, implement Salesforce solutions, and support digital transformation initiatives for international clients. Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.

• Communicating with clients and stakeholders to understand business needs and requirements.
• Providing Salesforce consulting and guidance on CRM functionality and best practices.
• Translating business requirements into practical Salesforce solutions.
• Explaining Salesforce features and processes to technical and non-technical users.
• Supporting clients in using Salesforce effectively and addressing functional questions.
• Collaborating with business users and technical teams to resolve issues and improve CRM processes.
• Configuring and customizing Salesforce functionality based on business requirements.
• Building and maintaining strong client relationships through regular communication and support.
• Participating in client meetings, requirements discussions, and solution reviews.
• Identifying opportunities for improving user experience and optimizing Salesforce workflows.

• Experience as a Salesforce Developer for 3+ years, with a solid understanding of Salesforce CRM and its core functionality.
• Strong interpersonal and communication skills, with the ability to adapt communication styles to different stakeholders.
• Ability to explain complex CRM functionality clearly and patiently to non-technical users.
• Strong consultative and client-first mindset, prioritizing business needs and customer satisfaction over purely technical solutions.
• Ability to build trust and rapport with clients and maintain positive stakeholder relationships.
• Strong problem-solving skills, empathy, and a collaborative approach to working with business users.
• Level of English – from Upper-Intermediate and above.
• Будет плюсом: Experience working with nonprofit organizations or in Project Management Office (PMO) environments

• Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth.
• The company supports them in this and gives them access to the best educational platforms, seminars, and practices.
• We are a cool young team of like-minded people communicating informally.
• You'll have a stable and competitive salary and an extensive benefits package.
• At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.