Design Systems and Template Designer

Design Systems & Template Designer

Hemel Hempstead (Hybrid – 3 days/week in office)

• Designing and building Haven's template ecosystem - creating reusable, brand-locked templates across Canva Enterprise, Smartly and beyond for menus, POS, signage, email, social and self-serve formats that let the whole team create on-brand assets independently.
• Architecting smart guardrails, not gatekeepers - defining what's locked versus editable (colours, CTAs, pricing, imagery) so the system keeps things on-brand by design, set permissions, versioning and user roles that separate creators from users.
• Enabling self-service for non-designers - building the logic, automation and training that empowers category managers and park teams to create their own assets within brand boundaries; produce clear guidance and documentation so people feel confident doing it themselves.
• Connecting the dots between tools - managing the integration between Canva Enterprise, Bynder DAM and Smartly, working with the Production Automation Manager to build data-fed templates and automated workflows that scale without manual effort.
• Keeping the system healthy and evolving - establishing QA standards, track what's being used (and what isn't), refresh or retire templates based on real usage, and partner with the Brand team to translate guidelines into machine-enforceable rules that grow with Haven.

What we’d like you to bring:

• Strong design background with template systems expertise - you've built reusable template systems (not just finished assets) ideally in Canva Enterprise, Brand Kit or comparable tools like Adobe Express, Figma design systems, or Bynder Studio.
• Brand systems and component thinking - you understand locked versus editable elements, reusable components, and how to build templates that stay on-brand by design.
• Experience democratising design - you've enabled non-designers to self-serve while maintaining brand governance; you know how to make creativity accessible without compromising quality.
• Comfort with automation and data - you understand data-fed templates, dynamic fields, and automation concepts; you can think in systems and workflows, not one-off outputs.
• Patient, clear communication - you can train, document for and support non-technical users with genuine warmth; you make complex systems feel straightforward.

We're looking for a Template & Brand Systems Designer to build something we've never had before: a scalable, self-serve system that empowers the whole Haven team - whether you've got design training or not - to create on-brand assets independently. You'll design and build beautiful, brand-locked templates in Canva Enterprise, Smartly, and similar tools, embedding the rules and automation that keep everything on-brand whilst letting non-designers work their magic.

This isn't about churning out one-off artwork to briefs; it's about architecting an entire infrastructure that grows smarter with every person who uses it. If you're energised by the idea of democratising creativity and building systems that scale, we want to hear from you.

• ‘Holiday Buy Scheme’
• Annual bonus
• Generous discounts on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We're part of the award-winning Bourne Leisure family - Haven & Warner Hotels - with 9,000 team members across 39 seaside locations and our HQ in Hemel Hempstead.

What's it like to work with us?

We're defined by our people and our Breath of Fresh Air culture, which values authenticity and supports every team member. We operate a hybrid model (60% office-based, occasionally on Park or at external events), and we're genuinely committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and are happy to discuss reasonable adjustments, flexible working, part-time, or job-share options where possible.

What to expect in recruitment

The interview process is up to 3 stages and may include a presentation or skills test. If you need any support or reasonable adjustments to perform at your best, just let us know – we're here to help. Get in touch at resourcingteam@haven.com with any questions.

• Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
• Annual bonus
• 20% discount on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Access to the Bourne Leisure corporate box at the O2 Arena ,London
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

How to Apply

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.