Digital business analyst for cloud applications

As part of Capgemini’s Cloud & Custom Applications business area, you’ll join a high‑performing Business Analysis community that plays a central role in shaping digital services for some of the UK’s largest private and public sector organisations. Our teams work at the heart of transformation programmes — helping clients modernise their technology, redesign user experiences, and build solutions that make a real difference.

• Work closely with senior stakeholders and business users to understand their needs and translate them into clear, well‑defined requirements that guide digital solutions.
• Represent the voice of the user throughout delivery, helping keep teams aligned and ensuring decisions support the overall vision.
• Collaborate with designers, architects, developers, and testers to shape customer journeys, solution designs, and delivery approaches.
• Support project planning by contributing to estimates, resourcing discussions, and delivery timelines.
• Continuously improve how we work by sharing insights, reusable assets, and good practice across the business analysis community - for senior roles: mentor and support junior colleagues, helping them grow their skills and confidence.

• Experience delivering digital and IT solutions across varied technologies — for example AI‑enabled platforms, CRM or CMS systems, mobile applications, or integrated online services.
• Practical experience working through the full delivery lifecycle in Agile or iterative environments, creating high‑quality artefacts such as backlogs, user journeys, user stories, and acceptance criteria.
• Confident using a range of techniques to understand user and business needs — from interviews and workshops to observation, prototyping, and using AI tools to support analysis and insight generation.
• Strong ability to analyse and document functional and non‑functional requirements, ensuring solutions meet user expectations, performance needs, and operational constraints.
• Experience applying systems analysis and data‑modelling approaches to support solution design, data flows, and process optimisation, particularly in complex or integrated environments.
• Excellent communication and facilitation skills, with the ability to engage technical and non‑technical stakeholders at all levels.
• For senior roles, mentor and coach junior Business Analysts and graduates, supporting their development and strengthening the wider BA community.
• To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
• To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

• Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
• You will be encouraged to have a positive work-life balance.
• Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
• All UK employees are eligible to request flexible working arrangements
• As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role.
• You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years.