Business analyst in CRM

Choosing Capgemini means choosing a company where you will have the freedom to shape your professional career as you wish, backed and inspired by a collaborative community of colleagues around the world. Here, you can reinvent what is possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable and inclusive world.

• Analysis of functional requirements.
• Facilitation of workshops with business and technology teams.
• Preparation of user stories and acceptance criteria.
• Definition of business processes and functional models.
• Support for the functional design of the solution.
• Participation in functional testing and UAT.
• Management of the functional backlog.
• Coordination between functional and technical teams.

• 5+ years of experience as a Business Analyst.
• 3+ years of experience in Microsoft Dynamics 365 projects.
• Experience defining functional requirements.
• Experience with Agile methodologies.
• Experience preparing functional documentation.
• Experience with UAT and test management.
• Будет плюсом: Experience with Dynamics 365 Sales; Knowledge of Power Platform; Knowledge of Power BI; Experience in complex corporate environments

• We value all applications and offer in-person and online training and certifications. Even if you do not meet 100% of the requirements, we want to hear from you!
• You will work in an environment where trust and autonomy are valued.
• Virtual campuses: training in GenAI, Cloud, Data, Sustainability....
• A comprehensive catalogue of Development and Work-Life Balance measures, such as:
• Flexible Compensation Plan (childcare vouchers, medical insurance, restaurant card or meal subsidy, transport, training…).
• Hybrid and flexible remote work model.
• 24 days of vacation + 2 personal days + December 24 and 31 + the option to purchase up to 7 vacation days per year.
• FlexAbroad: the possibility of working remotely from another country for 45 days.
• Ongoing training. Access to comprehensive training pathways in our Virtual Campuses (GenAI, Cloud, Data...) with certification opportunities. You will have free access to platforms such as Udemy, Pluralsight, Harvard Manager Mentor, and Education First for languages…
• Wellbeing HUB - Includes policies and initiatives for physical and mental health.
• Participation in volunteering and social action activities with our Sustainability, Inclusion and Equality groups.
• Active participation: you can attend talks, masterclasses, demos and challenges such as Tech4PositiveFutures or Innovation 4 All.
• Volunteering: you can take part in initiatives led by the group Foundation in sustainability, diversity and digital inclusion.