data analyst for payment orchestration

Mayflower is developing a payment orchestration platform that helps merchants improve payment performance through intelligent routing, payment recovery, fraud prevention, and access to leading payment providers through a single integration.

• Monitor, analyze, and optimize payment performance across merchants, processors, payment methods, and markets;
• Analyze approval rates, decline patterns, payment routing performance, retry and cascading effectiveness, 3DS performance, and transaction success;
• Perform deep-dive analyses to identify trends, anomalies, and optimization opportunities across processors, card schemes, BINs, countries, merchants, and payment methods;
• Measure the impact of new product features, processor integrations, routing changes, payment optimization initiatives, and A/B experiments;
• Build and maintain dashboards and reports for Product, Merchant Solutions, Executive, and other business teams;
• Define, monitor, and improve key product and payment KPIs;
• Investigate merchant and processor performance to identify root causes and recommend improvements;
• Collaborate with Product Managers on product discovery, feature prioritization, and success measurement;
• Work with Solution Engineers, Integration Analysts, and the ML Specialist to improve payment performance and operational efficiency;
• Support continuous monitoring of payment performance by identifying anomalies, emerging trends, and optimization opportunities;
• Present analytical findings and recommendations clearly to technical and non-technical stakeholders.

• 4+ Years of experience as a Data Analyst, Product Analyst, Payments Analyst, or in a similar analytical role;
• Advanced SQL skills, including complex queries and window functions;
• Experience with BI tools such as Metabase, Tableau, Power BI, Looker, or similar;
• Experience with Python, Pandas, and Jupyter Notebook for data analysis;
• Strong analytical thinking and problem-solving skills;
• Experience working with large datasets;
• Ability to translate complex data into clear business recommendations;
• Nice to have: experience in FinTech, Payments, SaaS, or E-commerce, understanding of payment processing, payment orchestration, or PSP integrations, knowledge of payment routing, retries, cascading, and 3DS authentication, familiarity with payment KPIs, understanding of fraud-related metrics, chargebacks, RDR, and risk signals, experience with product analytics, experimentation, and feature adoption metrics, basic understanding of Machine Learning concepts.

• Full remote work;
• Competitive compensation with a service contract;
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments;
• Annual allowance for home office improvements, sports activities, equipment upgrades, and other needs;
• Paid language courses, access to learning platforms, and a mindfulness benefit with psychological support covered at 50%;
• Career growth opportunities and the ability to influence technical decisions;
• Peer reward program;
• Available for candidates already living in Limassol, Cyprus;
• EU-based employment contract and a 3-year Cyprus work visa;
• Private medical insurance for the employee and family;
• Corporate mobile plan with unlimited usage in Cyprus and roaming included;
• Interest-free support for car purchases;
• 50% Coverage of school and kindergarten fees for children;
• Fully covered sports benefits, in-house electric scooters, and bike rentals;
• Fully equipped office in Limassol’s city center;
• Free office catering, an in-house coffee bar, and a health bar with nutritious snacks;
• Recruitment process: HR interview, technical interview, final interview, recommendations check, and Job Offer.