Business analyst in insurance

We’re looking for a Senior Business Analyst with strong experience in Insurance! At Capitole, we are looking for an experienced Business Analyst / Requirements Engineer to join an international project within the Insurance ecosystem, working on the evolution and digitalisation of a motor claims management platform. You will work at the intersection of business, customers and international software development teams, transforming business needs into clear, structured and implementable requirements.

• Lead and facilitate discovery and requirements workshops with customers and business stakeholders.
• Analyse and structure requirements related to motor claims and insurance processes.
• Define AS-IS / TO-BE processes, scope, dependencies and business rules.
• Create process models using BPMN 2.0.
• Translate business needs into user stories, acceptance criteria and requirements documentation.
• Define business requirements for APIs and system integrations.
• Manage and refine the initiative backlog, supporting prioritisation according to business value and dependencies.
• Work closely with international software development teams throughout implementation.
• Ensure requirements are complete, consistent and traceable from definition through delivery.
• Support UAT and business acceptance of delivered solutions.
• Maintain documentation using Jira and Confluence.

• Several years of experience as a Business Analyst, Requirements Engineer, Product Owner or similar role between business and IT.
• Previous experience in Insurance / Claims Management. Ideally, Motors Claims.
• Strong knowledge of requirements engineering and business process modelling (BPMN).
• Experience defining user stories, acceptance criteria and scope.
• Experience with API / integration projects, ideally working with XML/JSON interfaces.
• Good understanding of Agile environments and backlog management.
• Experience facilitating workshops and managing multiple stakeholders.
• Hands-on experience with Jira & Confluence.
• Experience supporting projects from requirements definition through implementation and UAT/acceptance.
• Very good German and English skills.

• You’ll join an international technology environment where you'll have real ownership of the requirements within your initiatives and collaborate closely with business stakeholders and development teams.
• At Capitole, we value autonomy, communication and continuous improvement, while allowing our consultants to work on challenging international projects.
• This opportunity is offered on a freelance basis, unless Capitole has a local office in your country. The expected rate is approximately €50/hour.
• The employee will comply with information security policies:
• They will have access to confidential information relating to Capitole and the project they work on.
• They must comply with the security policies and internal policies of the company and the client.
• They will be required to sign a confidentiality agreement.