business analyst for the BRCGS Directory

BRCGS is a global brand delivering assurance solutions that help organisations build confidence across their supply chains. As part of LGC Assure, its certification, training and digital solutions support businesses in more than 130 countries to improve food safety, quality and operational excellence.

• Build an understanding of the Directory platform and how internal and external stakeholders use it
• Support the Senior Business Analyst and Product Owner in understanding business and user needs and translating them into requirements, user stories and acceptance criteria
• Work with developers, QA and Product Owners during delivery to answer questions and identify gaps or issues
• Understand existing processes, identify opportunities for improvement and contribute ideas for simpler and more effective ways of working
• Prepare test scenarios, support user acceptance testing, gather feedback and help confirm changes meet agreed requirements
• Support the product backlog by refining user stories and acceptance criteria
• Participate in sprint planning, stand-ups, sprint reviews and retrospectives
• Help investigate reported issues and understand their potential business impact
• Support release activities, including documentation, stakeholder communication and basic post-release checks
• Build positive relationships with users and stakeholders and support interviews, workshops and process reviews
• Use available data and reports to understand issues, check assumptions and support decisions
• Consider accessibility and different user needs when analysing and testing changes

• Some experience analysing problems, improving processes, supporting digital change or working with software teams, gained through employment, an apprenticeship, placement, education or another relevant setting
• Strong analytical and organisational skills, including the ability to break down problems, identify gaps and manage competing tasks
• Good communication skills and confidence working with technical and non-technical colleagues
• Curiosity, willingness to ask questions, learn from others and constructively challenge existing ways of working
• Proactive, self-motivated and keen to develop a career in Business Analysis
• Будет плюсом: a degree in Business Analysis, Computing, Software Development or a related subject, understanding of Agile ways of working such as Scrum or Kanban, experience with reporting or data tools such as Power BI or Tableau, familiarity with Jira or Azure DevOps, interest in digital products, software development and emerging technologies including AI

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